REFUND POLICY

  • Due to the fact that we are a store that matches up buyers and sellers, we regret that we are unable to accept returns. All orders are final sale.
  • However, we want all of our customers at Second Nature Boutique to have a positive shopping experience and will review the possibility of a refund if we are contacted within three days of receipt of your purchase. Refund inquiries are evaluated on a case-by-case basis.
  • Please contact us at accounts@secondnaturebtq.com or call us at 416.481.4924. 
  • All refunds will be returned to the same method of payment.
  • We will review your request and if accepted for inspection will contact you via email or phone.
  • Please note that if your item was shipped, we cannot offer a full refund until the item(s) you purchased has been shipped back to us and inspected.

Second Nature Boutique's Note About Authenticity

We have over 50 years of experience in the luxury resale market. We guarantee that all products are 100% authentic or your money back. It is important that we stay true to our brand as a trusted and reliable source for items that are true to their labels.