CONSIGNMENT POLICY

Typical Split:

• 45% goes to the consignor on clothing and shoes

Purses & Accessories:

• Pieces priced up to $999: 50% will be received by the consignor
• Between $1000-$1499: 55%  will be received by the consignor
• Between $1500-$2999: 60% will be received by the consignor
• Between $3000-$5999: 65% will be received  by the consignor

Chanel/Hermès:

• A minimum of 65% no matter what the item 
• If the item(s) is in pristine condition, including its full set (box, dust bag, receipt), the consignor will receive 70%
• Speciality items (i.e. Birkin): alternative $ amounts/splits may be provided upon discussion.

• For Designer Handbags, the agreed upon price will stay firm for the first two months. Starting from the 3rd month, bags may be discounted starting from 10-30% off.
  Please Note: Second Nature has the right to discount designer bags up to 5% off within this time period (this typically is the case due to store-wide sales or promotional days).
• An authentication fee of $30.00 is mandatory for each designer handbag. This fee is to be paid at the time of drop-off.
• The seasonal consignment period is 90 days: This breakdown excludes high-end handbags & accessories 
• Items may discount over time by the following breakdown below: 
• 1st month: Firm – 15% Off 
• 2nd month: 20% - 35% Off 
• 3rd month: 50-75% Off 
• Please Note: Your item may be included in a store-wide sale sooner than the above stated period (i.e. Black Friday/Boxing Day)
• We are not responsible for any items left with us after 6 months. Donations may occur after the 90-day period (This excludes luxury handbags & accessories). 

Account Breakdown and Updates:

• Within 5-10 business days, an email will be sent with a complete itemized breakdown of your inventory with us, along with the price points of each item. If we do not hear back within 24 hours of sending the breakdown, your items will be placed onto the sales floor accordingly.
• Account balances and updates can be requested by phone, email, in person or via Instagram DM.
• Our sales floor is rotated regularly, and items are displayed at our discretion. Due to the high number of products in-store, we cannot guarantee items will be featured on our website or social media platforms.
  

It is the consignors’ responsibility to check in on their account/items with us within their 90-day consignment period. Please check in with us to see if an item has sold or is still available. 

Cheques & Payment Info:

• Cheques are issued ONLY on the 1st of every month by request – available for pick up at either of our locations or mailed with an additional postage fee of $2.50.
• Amounts owing under $30 can be picked up in cash at the store; anything above must be requested as a cheque.
• Money owing on accounts EXPIRE ONE YEAR after the sale date of the item & cannot be collected thereafter. 

NOTE: At any given time within the 90-day period, the consignor can request for their items to be collected and returned back to them (if still available). Return requests must be made before or by the third month your items are on consignment (This excludes high-end handbags & Jewellery). Items that have been collected for returns will be followed up by a phone call/email, after which Second Nature will not be responsible after 7 days, unless discussed otherwise.

**At Bayview Village, we kindly ask all clients to bring their own bags when picking up their items.

There is no certainty that all items submitted for consignment are definitive; the ultimate determination resides with the discretion of management and their final review.

Second Nature has the right to apply an “administration fee” to all items consigned with us. This fee does not affect the agreed upon price points and splits confirmed by email after drop off, and does not get applied to the consignor’s payout. 

*We are not responsible for damaged goods (Exceptions may apply); Terms and conditions are subject to change without notice.