CONSIGNMENT POLICY
Typical Split:
- 45% goes to the consignor on clothing and shoes
Accessories Split:
- 50% goes to the consignor on scarves, belts, sunglasses & jewellery
Designer Purses Split:
- Purses priced up to $999, 50% will be received by the consignor
- Between $1000-$1499, 55% will be received by the consignor
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Between $1500-$2999, 60% will be received by the consignor
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Between $3000-$5999, 65% will be received by the consignor
Note: For Designer Handbags, the agreed upon price will stay firm for the first two months. Starting from the 3rd month, bags may be discounted starting from 10 - 30% Off.
Please Note: Second Nature has the right to discount designer bags up to 5% off within this time period (This typically is the case due to store-wide sales or promotional days)
Authentication Fees:
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An Authentication Fee of $35 is mandatory for each designer handbag. This fee is to be paid at the time of drop-off.
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An Authentication Fee of $35 is mandatory for high-end designer clothing items and designer jewellery based on our discretion
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An Authentication Fee of $175 is mandatory on Premium Hermes handbags
Consignment Period:
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The seasonal consignment period is 90 days: (This breakdown excludes high-end handbags & Designer Accessories)
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Items may discount over time by the following breakdown below:
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1st month: Firm - 15% Off
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2nd month: 20% - 35% Off
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3rd month: 50-75% Off
Please Note: Your item may be sold at a sale price sooner than the above stated time period ex. Black Friday/Boxing Day
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We are not responsible for any items left with us without contact after 6 months; Donations may occur after the 90 day period (This excludes luxury handbags & designer accessories).
Account Breakdown and Updates:
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Within 5-10 business days, an email will be sent with a complete itemized breakdown of your inventory with us, along with the price points of each item. If we do not hear back within 24 hours, your items will be placed onto the sales floor accordingly
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Account balances and updates can be requested by phone, email, text message, in person, or via Instagram DM
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Our sales floor is rotated regularly, and items are displayed at our discretion. Due to the high number of products in-store, we cannot guarantee items will be featured on our website or social media platforms.
Please Note: It is the consignors’ responsibility to check in on their account/items with us within their 90-day consignment period. Please check in with one of the above methods to see if an item has sold, is still available, or if you want items collected for return
Payment Info:
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We pay clients out via cheques, and are made by request ONLY on the 1st of every month – available for pick up or mailed for a fee of $2.50
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Amounts owing under $30 can be picked up in cash at either store, anything above must be requested as a cheque
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Money owing on accounts EXPIRE ONE YEAR after the sale date of the item & cannot be collected thereafter
NOTE: At any time within the 90-day consignment period, the consignor may request for their items to be collected and returned back to them (if still available), at no cost. Return requests must be made before or by the third month your items are on consignment (This excludes high-end handbags & Jewellery). An email will be sent when the items are ready for pick up! Items that have not been collected within one week of our notice will kindly be notified again with a follow up phone call/email. After which, Second Nature is not responsible for 7 days post follow up, unless discussed otherwise.
*At our Bayview Village location, we kindly ask all clients to bring their own bags/hangers when picking up their items.
There is no certainty that all items submitted for consignment are definitive; the ultimate determination resides with the discretion of management and their final review.
Second Nature has the right to apply an “administration fee” to all items consigned with us. This fee does not affect the agreed upon price points and splits confirmed by the email received after drop off, and does not get applied to the consignor’s payout.
*We are not responsible for damaged goods (Exceptions may apply); Terms and conditions are subject to change without notice
Second Nature Boutique is proud to be Entrupy and Real Authentication certified. With over 50 years of experience in the luxury resale market, it is of the utmost importance for us to stay true to our brand: a trusted and reliable source for items that are true and authentic to their labels. Every designer bag and accessory that is consigned at Second Nature goes through a thorough, multilayered evaluation by our in-house authentication specialists. If you purchase an item and it is proven to be inauthentic by a verified authenticator, Second Nature will honour a full refund upon return of the designer item.
Phone: Mount Pleasant (416)-481-4924 | Bayview (647)-633-4924
Email: accounts@secondnaturebtq.com
To fill out our balance inquiry form, click here.